We at the Nyack I.T. Helpdesk would be glad to help you!
For fastest service, we recommend that you send us an email and you will immediately receive a ticket number and some helpful information. Then a member of our team will work with you until we find a solution.
When creating a ticket please email firstname.lastname@example.org & provide the following information:
- Name and Student ID#
- State the issue you are having in as much detail, for us to help you most efficiently.
- Error messages: Write them out exactly word for word what is shown.
- State any steps you might have taken to try and resolve the issue, if any.
- Provide best time and way to contact you.
- If issue is regarding Edvance360 contact Melinda Kong at email@example.com
- Email: firstname.lastname@example.org
- Phone: (845) 358-1710 x4357 (H-E-L-P)
- Rockland Campus: Shuman Hall lower level
- Manhattan Campus: Room #1925 (19th floor)